At Guides to Property, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, how we store it, and your rights in relation to that information.
We have written this policy in plain English so it is easy to understand. It is intended to explain clearly what happens when you use our website, contact us, or engage with our content.
Who We Are
This Privacy Policy applies to Guides to Property and to the use of this website. It covers information provided by visitors, readers, subscribers, business contacts, and anyone who gets in touch with us by email or through the website.
If you have any questions about this policy or about how your information is handled, you can contact us using the details on our Contact page.
What Information We May Collect
We may collect personal information that you provide to us directly, such as:
- Your name
- Your email address
- Your telephone number
- Your postal address
- Any information included in a message, enquiry, or form submission
We may also collect certain technical information automatically when you use the website, which may include:
- IP address
- Browser type
- Device type
- Pages visited
- General website usage information
How We Use Your Information
We may use your information for the following purposes:
- To respond to your questions or enquiries
- To provide information you have requested
- To manage communications with readers, contacts, or business enquiries
- To improve our website, content, and user experience
- To maintain internal business records
- To meet legal or regulatory responsibilities
Lawful Basis For Processing
We process personal information where it is necessary for legitimate business purposes, to respond to enquiries, to provide requested information, to manage our website effectively, or to comply with legal obligations.
Where consent is needed for specific activities, such as optional email communications or non-essential cookies, we will only rely on your information where that consent has been given.
Cookies
This website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, and improve performance.
Some cookies may be essential for the operation of the website, while others may support analytics, functionality, or similar features. You can usually control cookies through your browser settings, although disabling some cookies may affect how parts of the website work.
How We Share Information
We do not sell your personal information.
We may share information where necessary with trusted service providers, contractors, professional advisers, or technical providers who help us operate the website, manage communications, or support the services we provide. We may also share information where required by law or where necessary to protect our legal rights.
How Long We Keep Information
We only keep personal information for as long as reasonably necessary for the purpose for which it was collected. This may include keeping records for administration, legal, regulatory, or operational reasons.
When information is no longer needed, we will take reasonable steps to delete it securely or dispose of it appropriately.
Data Security
We take reasonable steps to protect personal information from unauthorised access, misuse, loss, disclosure, or alteration.
While we aim to use appropriate security measures, no online system can ever be completely guaranteed as fully secure. Any information you send to us online is therefore provided at your own discretion.
Your Rights
Depending on the circumstances, you may have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to erase your information
- Object to certain uses of your information
- Request that we restrict how your information is used
- Request transfer of your information where applicable
- Withdraw consent where consent has been given
If you would like to make a request regarding your personal information, you can contact us using the details provided on our Contact page.
Third-Party Services
Our website may make use of third-party tools or service providers for website hosting, analytics, communication, publishing, or general site functionality.
Where this applies, we expect those providers to handle information appropriately and only as needed to support the operation of the website or related services.
Children’s Privacy
This website is intended for a general audience and is not specifically directed at children. We do not knowingly collect personal information from children without appropriate consent where required.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in the law, changes to the website, or changes in the way we operate.
Any updates will be posted on this page, and the latest version will apply from the date it is published.
Still want more information, then get in touch with us.